Privacy Policy

Last Updated: June 2026

Radio Kupwara 89.6 FM ("we," "our," or "us") operates the Radio Kupwara 89.6 FM website, mobile application, and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use our Services.

By using our Services, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide Voluntarily

We may collect information that you voluntarily provide when you:

1. Contact us via email, phone, or contact forms
2. Submit feedback, comments, or inquiries
3. Participate in surveys, contests, or community activities

This information may include your name, email address, phone number, and any information you choose to provide.

Automatically Collected Information

When you access our Services, certain information may be collected automatically, including:

1. Device information
2. Browser type and version
3. Operating system
4. IP address
5. Usage data and interaction with our Services
6. Date and time of access
7. Diagnostic and crash data

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You may disable cookies through your browser settings, although some features may not function properly.

How We Use Information

We may use collected information to:

1. Provide, operate, and maintain our Services
2. Improve website and application performance
3. Respond to inquiries and support requests
4. Send important service-related communications
5. Monitor and analyze usage trends
6. Prevent fraud, abuse, and security threats
7. Comply with legal obligations

Third-Party Services

Our Services may use third-party providers for hosting, analytics, advertising, streaming, or other operational purposes.

These providers may collect and process information according to their own privacy policies. Examples may include:

1. Google Play Services
2. Google Analytics
3. Firebase
4. Streaming and content delivery providers
5. Web hosting providers

We do not control the privacy practices of third-party services.

Advertising

If advertisements are displayed within our Services, advertising partners may use cookies or similar technologies to provide relevant advertisements and measure performance.

Users should review the privacy policies of advertising providers for additional information.

Data Sharing and Disclosure

We do not sell or rent personal information.

We may disclose information:

1. When required by law or legal process
2. To protect our rights, users, or public safety
3. To service providers assisting in operating our Services
4. In connection with a merger, acquisition, or transfer of assets

Data Retention

We retain information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Security

We implement reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Children's Privacy

Our Services are intended for a general audience and are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us and we will take appropriate steps to remove such information.

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

1. Access to your information
2. Correction of inaccurate information
3. Deletion of information
4. Restriction of processing
5. Withdrawal of consent where applicable

To exercise these rights, please contact us using the details below.

External Links

Our Services may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website and/or application with an updated revision date.

Continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.